CRM & Marketing Specialist
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Basic Tips to Earn Customer Loyalty and Satisfaction
These days, most businesses have turned to e-commerce. As a consequence, consumers constantly have more options to choose from and have also...
Japan Disaster Relief – Help a little, make a big difference
Following the earthquake and tsunami that hit Japan on the 11 th of March 2011, the survivors and the rest of the nation are still struggl...
4 Tips on How to Manage a CRM Team
A CRM Manager, or any other department manager, will have several employees helping to deliver results and reach the department’s goals. Whe...
Groupon Superbowl Ad: Controversial or clever?
Yesterday’s Superbowl viewers went to bed with a bitter taste in their mouths. Groupon launched a $2 million advertisement that caused wor...
Don’t know what Viral Marketing is? Find out here.
Viral marketing is a marketing method which takes advantage of existing social networks and media in order to increase brand awareness. Its ...
How to improve CRM using Social Networks
Everyone is using Social Networks these days, including your customers. Connecting with them is a good way of finding out more about what ma...